Showing posts with label comcast. Show all posts
Showing posts with label comcast. Show all posts

6/14/2012

Zoom 5011-02-00 Ethernet External Cable Modem Review

Zoom 5011-02-00 Ethernet External Cable Modem
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I had a ZOOM USB dial up modem that I loved so I bought this one when I got my cable service. What can I say: you just hook it up and go. No drivers at all.

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Zoom Telephonics offers a complete line of DOCSIS 1.1 hardware-based cable modems. Zoom CableModems feature a low-cost, highly integrated design and software upgradeable Media Access Control. All Zoom Cable Modems, in Ethernet, PCI and USB interface formats, are certified by CableLabs a highly respected, non-profit research and development consortium of cable television system operators.The Model 5011 is ExciteSM HomeSM Level 2 approved to meet the rigorous interoperability requirements of the HomeSM network. The Zoom CableModem Model 5011 is a DOCSIS 1.0 (Data Over Cable Interface Specification) compliant cable modem that is supported by cable systems around the world.

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4/24/2012

Electroline EDA FT08100 8-port TV Signal Booster/Amplifier with Active Return Path Review

Electroline EDA FT08100 8-port TV Signal Booster/Amplifier with Active Return Path
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I purchased this unit because I have two analog feeds and two QAM digital capture feeds (via an HDHR unit) that I use in conjunction with SageTV for recording television. I also have a cable modem so there's a couple splitters involved. I did purchase good passive splitters (Monster 2 and 3 ways), however the QAM signal quality levels and the modem performance were not ideal.
I got this model because of the cable modem support. Imagine my surprise when the first thing to pop out of the box is a note from the manufacturer that it's best to put your cable modem on it's own line off a splitter and not hook it up to this unit because some signal loss may occur. What the..?!?!? After ranting for a while and generally annoying my wife with my whining I hooked it up anyway and took some measurements. Fortunately their warnings are not necessary - they may want to think about rewording that little note a pinch.
Here's the hard numbers:
The QAM capture signal strength using a Monster 3 way split off the single line coming in my house (I have no up stream splitters - it's all centralized in closet) for the HD ABC feed had a strength of 88 and a signal quality of 92. Putting the one line as the feed into the 8 port amplifier and running the QAM ports off of it the strength jumped to 92 and the signal quality hovered around 94. Nice. Doesn't sound like a huge deal but for HD QAM captures it makes a difference.
I didn't notice any different before or after with the analog channels - I wasn't having a problem with those.
The cable modem was the item I worried about. Downstream from the splitters it was pretty bad - anything would be an improvement. With the outside cable plugged into the Motorola modem directly downstream signal to noise ratio was 38.6 dB (higher is better, anything over 30 and you're aces), the down stream power is .2 dBmV (fine) and the upstream power was 42 dB (anything less than 50 and you're fine). After running it through the 8 port amp the downstream noise ratio was 38.3, down stream power 1.7 and the upstream power stayed at 42. All dandy numbers. I checked the speeds at several sites before and after and they all averaged about 10 meg down and 1.5 meg up across the boards - virtually no difference. Just about exactly as good as a direct connection and much better than down stream from a passive splittler, even a good one.
So - short version I'm extremely happy with the purchase but I'd suggest to the fine folks at Electroline that they rethink their warning note in their box so as not to tick folks off too quickly for no reason.


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3/19/2012

1PORT Docsis 2.0 Cable Hwic Review

1PORT Docsis 2.0 Cable Hwic
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UPDATED 10-13-2009. Please see: [...] for information on how to get this device working with Comcast as your Internet Service Provider.
The review below is based on my dealings with Comcast in July of 2009 when I first purchased the unit.What can I say? It would be a beautiful thing if this HWIC in my 1841 router was supported by Comcast. I could then consolidate the modem, router and switch into a nice 1U rack-mountable device that would fit perfectly into a small network cabinet in the basement.
I made some progress with Comcast. At one point cable-modem0/0/0 was pulling a DHCP address and after getting the device configured via CLI I got a workstation out to Comcast's walled garden. I was unable to get it to activate...I should have called Comcast at that point but I messed around, erased my config, rebuilt the config...spent countless hours on the phone with Comcast trying to get the HFC Mac address of the modem squared away.
Most recently, I was informed by Comcast that the HFC Mac address of the cisco hwic-modem is showing as a LEASED modem in their system...and apparently I am going to be charged for having posession of 2 leased modems at the same time until I resolve it at my local Comcast office.
In any case. Oh sorry, this is supposed to be a Cisco HWIC-Cable-Modem-D-2 review. =) I was actually a little surprised at the lack of end-user documentation for this device. Typically Cisco has a plethora of configuration examples to get a base configuration on any given device. From the limited experience I've had with the HWIC, it appears to function no differently than a typical Ethernet or FastEthernet interface when being addressed from CLI. With DOCSIS, the ISP should be providing some sort of configuration to the device through magic or whatever.
The limited information I found online through forums and discussions have stated that the HWIC-Cable-Modem-D-2 is rock solid, fewer errors than consumer-grade modems, fewer dropouts, more reliable and robust.
I just caution anyone purchasing this item in hopes of using it with Comcast as an ISP. I had no problems getting a technician to enter the HFC Mac address in on their end...but I've had nothing but problems since.


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3/13/2012

Netgear RT311 DSL/Cable Internet Gateway Router Review

Netgear RT311 DSL/Cable Internet Gateway Router
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The RT311 is a simple, easy-to-install solution for sharing a broadband Internet connection for small office / home office (SOHO) users. It's about as close to plug and play as you're likely to get.
Most situations can be covered with the Windows-based installation tool. You'll need all the pertinent info from your provider (IP address, gateway address, DNS address, netmask, etc.), but with this in-hand, the graphical installer makes it easy.
More advanced needs, and people who frequently play online multi-user games, will need more expertise to use the RT311. Advanced configurations can only be made by telnetting to the box itself, or by connecting a serial cable and using a terminal program. This won't be an easy task for average users, and while the manual is well-written and thorough, it can't (and doesn't) train newbies on the basics; some level of skill is assumed.
Its "firewall" security is centered around NAT (network address translation), which does afford some level of security for your network. (It's also what makes connection sharing work.) In short, private IP addresses are assigned to PCs on your network, and the RT311 remaps connections to a single public IP address assigned by your provider. In this way, your PC is not directly accessible from the outside world, since by default, unsolicited incoming TCP/IP connections are denied access to the network. That's fine, but for real security, look to a SonicWall or something more advanced. The RT311 won't likely do much for certain types of hacker attacks, like Denial of Service (DoS), "ping of death," IP spoofing, and the like, which some more sophisticated solutions do address.
NAT also causes problems for some applications. For example, IRC will be tough to use, because most IRC servers require IDENT, and IDENT requests won't pass through the device to your desktop. Dialpad.com, Napster uploads to other users, and a variety of other applications will not work in the RT311's default configuration. You'll need to configure "SUA" for this (i.e., port remapping), but again, that requires telnet or a terminal program, and non-technical users will likely find this a challenge (at least at first).
In addition, your port remapping capabilities are limited. You have your choice of remapping everything to a particular machine on the network (not a good idea, and defeats all firewall security, so use it temporarily and sparingly), or mapping selected ports by number. But you can configure a maximum of only six (6) of those, which may not be enough for power users or networks with many users and applications. (The D-Link and Linksys solutions that compete with the RT311 offer just slightly more flexibility here.)
Using a hardware solution like the RT311 is, in my experience, far better and more reliable than software-based solutions like WinProxy. (But of course, WinProxy offers web caching, content filtering, and other features that the RT311 and its competitors do not. But I favor the reliability of a dedicated piece of hardware to loading down my PC with yet another task.)
Otherwise, the unit does as advertised. It's economical, well supported, well warranted, and well built. Its manual, which is supplied electronically, is as good as they come. And most everything you'll need is in the box (including the basic required cables).
One final note: Be aware that this is a real, Ethernet-based solution. You'll need a 10-Base-T or 100-Base-T local area network (LAN), including hubs or switches as needed, and your DSL or cable modem will also need 10-Base-T Ethernet for hook-up. (This box is not really the right choice for sharing dial-up or ISDN connections.)

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Netgear's RT311 Internet access gateway router allows up to 32 users secure admission to the Internet from a single ISP (Internet service provider) account. It works in conjunction with DSL or cable modems for high-speed Internet access.
Compatible with 10/100 Mbps networks, the Netgear RT311 establishes a firewall that prevents hackers and unauthorized users from interfering in your business. NAT protocols hide the local IP addresses from outside Internet users. Port forwarding and customizable filters allow only authorized users to gain access to your site and files.
The Netgear RT311 is compatible with Internet conferencing, RealAudio, RealVideo, and most chat programs. FirstGear, a Windows-based configuration tool, enables simple installation. All the necessary cables are included, as is a setup guide.
Netgear provides a five-year warranty on parts and labor.

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3/10/2012

Motorola SB4101 SURFboard Cable Modem Review

Motorola SB4101 SURFboard Cable Modem
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A few years back, I got one of these modems for free as part of a deal when signing up for cable internet. It only lasted a few months before it started crapping out and losing its connection. Sometimes the connection was slower than dial-up even when the modem showed a good connection. I ended up buying a Linksys modem/router combined unit and it worked great.

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1/02/2012

Best Data CMX300 SmartOne Cable Modem Review

Best Data CMX300 SmartOne Cable Modem
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I have actually had a CMX300 for some time - probably about 5 years or so. For a reason I forget now, I bought a Motorola SB5120 about two years ago and it seemed a little faster so I put the Best Data on the shelf. A little over a year ago, Time Warner (Roadrunner) replaced Comcast in my area, and I began having intermittent connectivity problems. Naturally I blamed Time Warner. I had to reset the cable modem sometimes 10 times a week. Well, recently, my service went completely out and was out for several days while I waited for Time Warner to come figure out what the problem was. I don't know what made me want to try the old Best Data modem, but I figured "what the heck" and plugged it in. Wouldn't you know, it worked, I called Time Warner with the "new" MAC address, and here I am writing this review. The old standby to the rescue. I may at some point replace the CMX300 again, but I think I'll continue to hold onto it for its reliability and the fact that it has never let me down completely like the Motorola did.

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10/01/2011

Surfboard Cable Modem Review

Surfboard Cable Modem
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This modem is on the comcast approved list, but it actually doesn't work. I got it, and had to return it after the comcast folks told me it had reached its end of life.
Very frustrating and annoying experience.
(more annoying though is the fact that comcast won't sell me the modem they already leased to me!)

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9/16/2011

Motorola SBV6220 Surfboard Digital Voice Modem DOCSIS 3.0 SBV-6220 Review

Motorola SBV6220 Surfboard Digital Voice Modem DOCSIS 3.0 SBV-6220
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Not to nitpick on Larry's "review", but that was more of a personal venting directed towards Comcast for *their* lack of supporting this device. The device itself is not at fault, and should not warrant 1 star. (note: Try and keep reviews a little more focused on the subject matter at hand, and don't let influence beyond the manufactures control affect your opinion). I personally give this unit a 4 out of 5 stars, as it has an extremely high throughput, rarely bogs down as my old modem did, and has VoIP capability's...all at a great price point.
I nixed a star for the lack an included battery to support phone conversations in a power outage. I alleviated this issue by plugging the modem, and my phone both into an old UPS I had laying around. In a power outage all normal wireless home phones would die. Even if the modem worked, there's nothing to power the phone itself. My current setup keeps the modem and phone powered and online for 12+ hours after a power outage.

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9/15/2011

Comcast Netgear Wireless Cable Modem Gateway CG814WG Review

Comcast Netgear Wireless Cable Modem Gateway CG814WG
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The unit works as expected. I use Comcast which lists this unit as compatible. It was setup and running in seconds with our Unix (Linux) operated computers, the Windows one took a few minutes, better than expected if I may say so.
I like the small design, woud rather have it standing straight up, mine did not come with supporting legs.
There is no power switch on the unit, it stays on all the time. Not only a waste of energy and additional wear on the unit, it also makes the network visible all day.
Bottom line: It is a more affordable product and works fine. No need to go go DOCSIS 3 as in my case my provider does not have it setup yet. I recommend to check with your provider first before spending money on DOCSIS 3. Same with wireless "N", no need for it if you are not setup yet, that includes the computers you are about to connect as well.

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9/01/2011

RCA DOCSIS External Cable Modem (DCM226) Review

RCA DOCSIS External Cable Modem (DCM226)
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Quite frankly, this is a horrible piece of hardware. I've had it for about 14 months now and it's given me nothing but headaches. For one thing, it consistently drops the cable signal about once every other week. How do I know this is not a problem with the cable company? My girlfriend has the same ISP, same LAN setup, the only difference is our cable modems (she has the a Zoom 5011 cable modem) and she NEVER drops her signal.
In addition to this, the incredibly poor design of the power dongle that attaches to the modem will cause you headaches to no end. Mine is so sensitive, that even slight movement of my desk will cause the modem to physically reset. This is absurd! I can't even touch the modem without having it reset because the power dongle is so sensitive to disturbances.
On top of all this, it tends to lose the connection when there is heavy traffic. For example, I've had many LAN parties at my house where we've played online games with 4-6 machines. After about 1-2 hours, the connection will simply die and the modem will require a reboot.
It's causing me more headaches now as I am running an in house server that I'm using as the development server for one of my classes. It is consistently dying due to the aforementioned power dongle issue, thus causing problems for the rest of the group memebers who need to access the server to develop on it.
Bottom line, you're better off getting the Zoom 5011 or Toshiba PCX2200. My RCA modem is getting replaced ASAP! I don't know how I put up with it for so long.

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8/26/2011

Toshiba PCX2500-DAZ8821F-B 43Mbps USB Cable Modem Review

Toshiba PCX2500-DAZ8821F-B 43Mbps USB Cable Modem
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I use RCN broadband and this modem is rock solid. It has never locked up on me, and does not require frequent reboots. About once a month or so I'll cycle the power on it just because my cable provider says to do so. But I have absolutely no complaints about the modem itself. I've had it for 2 years, and never had any troubles with it.
The highest speed I've gotten from my connection using this modem is 755kb/5500kb

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8/23/2011

ARRIS TM602G Telephony Modem Review

ARRIS TM602G Telephony Modem
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It's the same model as the one distributed in MA by Comcast so should work and for me with little hassle. The only hassle was that I had to call both Comcast Internet and Voice in order to activate the ethernet and telephone plugs on the modem. Tried to get the TM402P I also got from Amazon and it wouldn't connect without a Comcast technician coming over (for $30). Anyway this eMTA is lighter than the Scientific Atlanta or that other Arris model and in my opinion looks better (sleek and not boxy). The technician that came over to set up the Comcast provided TM602G told me that they were having problems with the scientic atlantas (didn't tell me what, but bought this since it's the same one the technician gave me).

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8/17/2011

ASUS Black Diamond Dual Band Processor, Hardware NAT, 5 Internal Antennas, Fast Gigabit Ethernet and 128MB DDR2 Wireless Router (RT-N56U) Review

ASUS Black Diamond Dual Band Processor, Hardware NAT, 5 Internal Antennas, Fast Gigabit Ethernet and 128MB DDR2 Wireless Router (RT-N56U)
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I have been in the market for an 802.11n router, and after having done some extensive research (as of April 1, 2011), I decided to go with Asus RT-N56U.
I can attest to the Asus RT-N56U being an excellent consumer-grade router even though it obviously falls short when it comes to more advanced enterprise-level features (where Cisco shines), which 99.9% of all users will never need or even know about. One of the excellent features of the Asus RT-N56U router (not often mentioned) is the fact that you can switch it to the AP (Access Point) mode. When Asus RT-N56U is switched to the AP mode, its WAN port becomes a switch port just like the other 4 LAN ports. You can utilize the WAN port to connect Asus RT-N56U to an external router, and thus not lose one LAN port for this. Therefore, when switching the Asus RT-N56U router to the AP mode, you retain all four LAN ports for the wired connectivity to other non-Wi-Fi devices at 1 Gbps each.
Asus RT-N56U supports concurrent 2.4 GHz and 5 GHz radios and the combined throughput via the back plane close to 800 Mbps (per the review by smallnetbuilder.com). In my personal test comparing Asus RT-N56U (in the AP mode) with the Cisco 1131 a/g Access Point, Asus provides nearly the same range in the 5 GHz band that the Cisco 1131 provides in the 2.4 GHz band. Asus RT-N56U 2.4GHz-band range extends beyond the Cisco 1131's range in the 2.4 GHz band. The Asus RT-N56U 5GHz-band range extends far beyond the Cisco 1131's 5GHz-band range.
As for the connection download speed, I was able to get almost twice the download speed when connecting wirelessly via the Asus RT-N56U (in the AP mode) vs connecting wirelessly via the Cisco 1131a/g AP. The numbers were as follows: 11.8 Mbps via Cisco 1131 vs 19.6 Mbps via Asus RT-N56U. In both tests, I used the same Internet router (Cisco 871) and the same Time Warner internet connection. I never knew that my Time Warner internet connection supported 20 Mbps until I tried using Asus RT-N56U. Now I know that my Cisco 1131 - and not my Internet connection - was the bottleneck to the Internet.
Asus RT-N56U can also be used as a NAS by utilizing one or two of its USB ports to connect an external USB drive. I tried USB flash sticks on both ports, and was able to transfer files to and from those USB drives. Additionally, you can create local users on the Asus RT-N56U and provide different levels of access (r/w, r, none) to different shares for different users. This is normally called user-based access, but Asus calls this "user with account" access. Otherwise, you can enable access to the entire drive for everyone if you do not want to deal with user-based access permissions; Asus calls this "user without account" access. I am sure most home users will choose the latter access method to avoid complexities that come with having to provision local users on the Asus RT-N56U router. I confirmed both methods of access to work when a share is mounted in Mac OS X as well as in Apple iOS (iPad2). I have run into a problem accessing a 32GB flash drive that had about 16GB of space taken by various files and directories via the the "user with account" access method from both Mac OS X and iOS, but had no such problem accessing a 1GB flash drive with almost all space taken by various files and directories; neither did I have any problem using the "user with account" access method when I tried a blank 16GB drive after moving a few files to it and then creating a few directories(see below on creating directories in the root of a USB drive). I believe that if I were to reformat the 32GB flash drive and then move all of the current files it has on it back to it, the "user with account" access method would start working properly on it. As for the file system on the USB drive, so far I have only tried FAT32, which works fine, but imposes a limitation on the size of each file to be a maximum of 4GB. If you need to go above this limitation, you will have to go with NTFS, HFS (for Mac), or ext3. I know for a fact that the Asus RT-N56U is compatible with ext3, but I am not sure if it can work with NTFS or HFS. If you have found one of these three file systems to be compatible with the Asus RT-N56U, please add a comment to this review. However, even if they are, the only file system that is compatible with Windows, Mac, and Linux is FAT32. So, if you are planning on running the Asus RT-N56U in a mixed environment and are planning to be able to read from and write to your USB drive directly from your computers as well as across the network, your common-denominator file system for the USB drive should be FAT32. If you are only planning on working with your files over the network, any file system that the Asus RT-N56U is compatible with would work for you as long as you can format your USB drive in that file system. As of this writing, the Asus RT-N56U cannot format a USB drive attached to it, so you would have to perform the formatting on one of your computers or use the default file system that your USB flash drive is formatted in, which is most likely FAT32.
It appears that even though you can manually mount USB devices connected to the Asus RT-N56U in Mac OS X (via Cmd+K in Finder), you cannot mount those drives by double-clicking the RT-N56U entry that pops up in Finder under Shared. I used the app called "Files Connect" on my iPad2 in order to enable Finder-like (or Windows-Explorer-like) file browsing capability. I was able to mount the USB drives by tapping on the Asus RT-N56U entry that Files Connect auto-discovers. I am not sure if Windows Network Neighborhood can auto-mount the USB drives connected to Asus RT-N56U because the manual says that you should enter the network path manually. If this is in fact the only way to mount an Asus RT-N56U share in Windows, you can always map a drive to the network path for the Asus RT-N56U in Windows.
Please note that you cannot create or delete any directory in the root directory of a USB drive connected to a USB port on the Asus RT-N56U while accessing the USB drive over the network. This is because the Asus RT-N56U considers the directories in the root of a USB drive to be network shares, and hence, it disallows the addition and removal of a share via the network. You will have to plug the USB drive directly in to a USB port on your computer (Mac, PC, or Linux) in order to create a directory in the root of the USB drive. Once you have done so, you can plug the USB drive back in to the Asus RT-N56U's port and assign the access permissions to this directory/share. You can, however, create and delete sub-directories of an existing share while the USB drive is plugged in to a port of the Asus RT-N56U, and the share is mounted via the network in Windows, Mac, or Linux. All sub-directories of an existing share inherit the access permissions specified on the share via the Asus RT-N56U's web GUI. The fact that you cannot specify a more granular access permissions to the sub-directories of a share is definitely a limitation for the enterprise, but should be no problem for a home or even a small-business user.
When you insert a blank USB flash drive in one of Asus RT-N56U's two USB ports, the Asus RT-N56U automatically creates a share (named "share") in the root of the drive and creates three sub-directories in that share (music, pictures, video). This is done in order to prepare the flash drive for the UPnP server that can be enabled in this router. I have tested the UPnP server, using Xbox 360 as the streaming client, and can confirm that the UPnP server works just fine in the Asus RT-N56U router. If, on the other hand, you insert a non-blank USB flash drive in to a port on Asus RT-N56U, no additional shares are created, and the access to all directories/shares in the root of the USB drive is provided as read/write. You can, however, modify the access permissions on a share-to-share basis and assign different types of access (r/w, r, or none) for different local users specified in the Asus RT-N56U.
Asus RT-N56U can be a print server, but this feature is of no use to me because for this feature to work, a Windows based program supplied by Asus is required. Because I use mostly Macs and Apple iOS devices, I cannot utilize the print-server feature of this router.
Last but not least, Asus RT-N56U can utilize one of its two USB ports to connect to a 3G or 3.5G cellular USB modem and share that connection among the Wi-Fi (and probably wired) LAN clients. I have not tested this feature, so I cannot comment on its usability and stability.
Overall, I don't think you can find a better consumer-grade 802.11n Gigabit Ethernet router as of this writing. Judging by the frequency of firmware releases for the Asus RT-N56U router, the bugs remaining in the firmware will soon be worked out, and hopefully, Asus will add additional features to this router, such as direct IP-based (or even Bonjour-based) print server so that Mac users can utilize the print-server feature of this router. Also, it appears that the "dd-wrt" team is working on porting their firmware on this router, so in the future, you may have a choice of replacing the stock firmware with "dd-wrt".

Click Here to see more reviews about: ASUS Black Diamond Dual Band Processor, Hardware NAT, 5 Internal Antennas, Fast Gigabit Ethernet and 128MB DDR2 Wireless Router (RT-N56U)

Impossibly thin with a glossy black patterned finish, the ASUS dual band gigabit wireless-N RT-N56U router truly cuts the edge of innovation with powerful features that deliver the latest in networking capabilities. Equipped with exceptional hardware Network Address Translation (NAT), this one-of-a-kind router delivers up to 1000Mbps throughput that's up to five times faster than conventional gigabit routers.1The RT-N56U is like having two routers in one. Dual band transmissions enable both 2.4GHz and 5GHz spectrums simultaneously to give you faster, more secure connections. And with up to 300,000 sessions-20 times the amount of convetional routers-you have sufficient headroom for additional clients and devices without buying an additional router.

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8/08/2011

Zoom CableModem 5241 - Cable modem - external - USB / Ethernet - 42 Mbps Review

Zoom CableModem 5241 - Cable modem - external - USB / Ethernet - 42 Mbps
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Purchased when cable company once again raised the price of modem rental. Should have done it long ago. Received quickly and installed right away. It pretty much installed itself with one call to the cable company (it was on their list of acceptable modems). I've had no problems since installation, and the price was about 1/3 of annual rental costs.

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8/07/2011

Motorola Surfboard SBG900 Modem Cable Modem Gateway 802.11B/G Review

Motorola Surfboard SBG900 Modem Cable Modem Gateway 802.11B/G
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I bought the SBG900 about 3 years ago to replace a Dell wireless router and comcast modem. It has been running smmothly so far. I have 1 computer attached via ethernet to it and 4 others wirelessly (1 XP, 2 vista and 1 Mac). the signal covers a 40 feet radius easily, through walls and into the attic. I also recently attached a vonage device to this setup and I have had no problems with call quality. I am pleased with the product. My only wish was that it had more ethernet sockets as I am now dependent on the wireless capability to the limit.

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8/05/2011

8/03/2011

TERAYON TJ 700X TJ715X CABLE MODEM DOCSIS 2.0 Review

TERAYON TJ 700X TJ715X CABLE MODEM DOCSIS 2.0
Average Reviews:

(More customer reviews)
I bought this modem because it identical to the Comcast provided rental unit I have been using continuously for six years without a single problem or dropped connection. They have now raised the modem rental to $7.00 per month so buying my own modem is long overdue. I purchased this on Amazon Marketplace at a good price.
The problem I have encountered is that after connecting the new modem, I called Comcast to register the MAC address, I was told that it was "already in one of their systems but not in their inventory and the systems don't talk to each other so it can not be registered." I have written them asking for a better explanation or resolution and so far have only received a canned answer which does not address the problem. Great modem based on my past experience and I'm happy with Comcast's product but Comcast's support computing systems seem to be very poorly done.

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