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(More customer reviews)I own a Nokia 2126i Tracfone and later bought a 6101 Tmobile-to-Go, both of which are compatible with this cable. The cable comes with the driver on CD. The Nokia program is downloadable. As it says in the instructions, you should install the driver before installing the Nokia program. Although the driver instructions called for attaching the cable without the phone, it seems like Windows could not recognize it until I also attached the phone.
Anyway, eventually I got it working. I found that I could copy my contacts from the Nokia 2126i to a computer folder. However, after adding more entries into the phone, trying this again only showed the earlier entries in Windows Explorer. Nokia suggested rebooting both phone and computer, but that didn't help. I eventually found that making a change and changing it back in a contacts entry from Windows Explorer, then telling it to save the file would get it to update the folder in Windows.
When I got the 6101 I was able to paste my contacts into it. The time that saved me made this device worthwhile. However, if an address entry had more than one mobile phone number, only one would make it through this process. The other had to be manually transcribed into the new phone.
I've had some fun with this cable pasting MIDI files into my Gallery for use as ringtones. Recordings made in the phone are saved as .amr files. These can be copied to the computer using this cable, and the Nokia program plays them.
Update to above: Nokia has updated its software. One noticeable change is that drivers are bundled in, so establishing plug'n'play compatibility is much easier than when I first got this product.
The new software seems to have corrected the problem of failing to update its display of the Contacts files.
The new software still seems to only see one mobile phone number in contacts who have more than one mobile phone entered in Phonebook in the phone memory.
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