Average Reviews:
(More customer reviews)I bought this when getting Qwest DSL. The only problem I've had (so far) was on Qwest's side, where my phone wasn't wired for DSL when they said it would be. A (free) service call by a tech. fixed that very quickly.
As far as the modem itself goes, everything works. I've tested the ethernet ports and they get approx 100mbs. I also enabled the wireless part and got a 4-bar signal on my laptop three rooms away. Wireless was about 11mbs. The documentation was a little thin on how to set it up, but the Qwest hotline walked me through it. The modem also included a short sheet for configuring wireless.
UPDATE: I had been using VPN with my dialup service. When I got DSL, VPN would no longer work. The users guide said to contact Qwest to enable VPN pass-through, but they were not helpful. They suggested contacting Actiontec, where it was suggested I contact a group that charges per call. I decided to poke around somemore, and discovered that turning the modem Firewall Security setting from "low" to "off", VPN would start working. You'd think that somebody would have known about that...
UPDATE: This modem usually works fine for weeks at a time, but once in a while it loses its internet connection. This prompts a troubleshooting wizard to pop up. In my experience the wizard doesn't usually fix anything, and sometimes makes things worse. The best thing I've found is to turn the modem off, wait 10-20 seconds, and turn it on again. This reboot usually gets the "internet" light on the modem to turn green in about 30 seconds. I think the problem is on the Qwest side of things.
UPDATE: The problem of dropping the internet connection seemed to be happening more frequently. The modem firmware was W04; I found version W06 on the Qwest website and decided to upgrade to see if that would help. This was a mistake, as the upgrade process hung & rendered the modem useless. DOH! I now have a new modem, and will see if that helps.
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Actiontec GT704WG 54Mbps Wireless-G DSL Gateway ModemThe new Actiontec 54 Mbps Wireless DSL Gateway is really many devices rolled into one. Its a full rate ADSL modem thats upgradeable to the new, faster ADSL 2/2protocol. Its a router, capable of networking up to four computers, via embedded ethernet ports, with a minimum amount of hassle. And, its a wireless device, allowing your customer to have the freedom to connect to the Internet without being anchored by cables or cords, surfing at more than 5 times the speed of older devices.
Click here for more information about Actiontec GT704WG 54Mbps Wireless-G DSL Gateway Modem
