Average Reviews:
(More customer reviews)This could be the best DSL modem/router hands down, but it's not. The issue is maintaining an Internet connection. A slight variation in signal-to-noise (SNR) ratio drops the Internet connection even though the DSL sync is solid. The part that will drive you mad is the router must be rebooted to regain Internet. This began the first day I installed it, May 30, 2011. The longest the DGND3700 maintained connection was 38 hours.
Netgear support never acknowledged the problem, blaming AT&T - an easy target and somewhat deserving for line quality. Frustrated, I reinstalled the AT&T modem with no drops for several days. When I reconnected the DGND3700, all was well...for a few hours. I complained to Netgear and changed a lot of settings to no avail. Feeling alone in my conundrum, I looked to Netgear forum for support which became a support group. This problem is global and not specific to one ISP.
Today is July 10, 2011 and I give up. No longer will I continue to wait for a firmware update that may fix the gaffe nor will I tolerate more rabbit holes. I will buy a cheap DSL modem and the Apple AirPort Extreme. The Actiontec GT701D is highly rated, universal, and proven. A solid Internet connection and fast Ethernet is all I wanted from the DGND3700, but it was not to be.
Click Here to see more reviews about: Netgear N600 Wireless Dual Band Gigabit ADSL2+ Modem Router (DGND3700)
Get 15% OFF
No comments:
Post a Comment