Showing posts with label poor support. Show all posts
Showing posts with label poor support. Show all posts

9/26/2012

Belkin N1 Wireless Router Review

Belkin N1 Wireless Router
Average Reviews:

(More customer reviews)
I had this router for a while now (longer than I could return it for a refund). Very often I cannot connect to web sites that I frequently use. Eventually I did some research and found that this router has a fatal defect - its DNS cache will get corrupted over time. The latest firmware from Belkin does not fix it.
When I initially had problem accessing web sites, I naturally assumed that the web sites could be down or my ISP could have problems. One day when I tried to VPN into my office the VPN could not be connected. I tried to ping my office VPN server and the IP address returned was different from the actual IP. My VPN server was on xx.xx.xx.84 but the PING request indicated xx.xx.xx.4. I then used NSLOOKUP to check various DNS servers, and pin-pionted the error to the Belkin router's DNS cache.
The DHCP server in the Belkin router automatically sets the DNS server address to be those provided by my ISP plus the Belkin's own IP address 192.168.2.1. There is no way to get rid of it. If there is a way to only use my ISP's DNS server the problem could be worked around. Belkin does not provide this option.
The DNS cache corruption problem will cause a lot of mysterious connection problems. If you are not familar with TCP/IP networking technology there is no way to find out what goes wrong. Shame on Belkin to release a product with such a critical defect.

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Connecting the Belkin N1 Wireless Router to your cable or DSL modem lets you share your broadband Internet account with all your networked computers. Now you can exchange documents, share resources, and distribute large video and music files throughout your network within a greater range, at faster speeds. N1 offers the easiest setup ever, and our built-in Network Status Display lets you see your connections working.

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7/14/2012

Kyocera KR1 Mobile Router - Wireless router - 4-port switch - 802.11b/g - desktop Review

Kyocera KR1 Mobile Router - Wireless router - 4-port switch - 802.11b/g - desktop
Average Reviews:

(More customer reviews)
I am writing this review just to inform people with Verizon wireless service, using the Verizon USB720 (Novatel U720) modem to be aware of possibly compatibility problems. The situation is pretty simple. When my modem is plugged directly into my laptop, it works almost 100% of the time. When I plug it into the KR1 router, it freezes up every few minutes. When this happens, there is no connection or IP address listed on the "status" page. This freezing occurs until I unplug the router or sometimes after 5 to 10 minutes it fixes itself. It is just not usable this way. Kyocera replaced the router under warranty and the problem is exactly the same. I did upgrade the firmware on both routers. This matter was escalated to D-Link support and they were unable to fix the problem. They are now looking into getting me a different model of router to resolve this. The U720 modem is new, so hopefully they will work the bugs out, but I wanted to make sure this information was available to other buyers. Both Kyocera and Verizon assured me the two units were compatible before I purchased them. I am now locked into a contract with Verizon without a working router and I wouldn't have done that if I'd known of this situation.

Click Here to see more reviews about: Kyocera KR1 Mobile Router - Wireless router - 4-port switch - 802.11b/g - desktop



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